Privacy Policy

1. Introduction

Welcome to Marksy ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered IB assessment grading service.

By using Marksy, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our service.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

• Name and email address when you create an account
• Payment information processed securely through third-party payment processors
• Profile information and preferences
• Communications with our support team

2.2 Assessment Data

When you use our grading service, we collect:

• Student assessment files (PDFs) that you upload
• Grading results and feedback generated by our AI
• Subject and assessment type information
• Usage statistics and grading history

2.3 Automatically Collected Information

We automatically collect certain information when you use our service:

• Device information and browser type
• IP address and location data
• Usage patterns and interaction data
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide, maintain, and improve our grading service
• To process your transactions and manage your subscription
• To generate AI-powered grading results and feedback
• To communicate with you about your account and our services
• To respond to your inquiries and provide customer support
• To detect, prevent, and address technical issues and security threats
• To analyze usage patterns and improve our AI models
• To comply with legal obligations and enforce our terms

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your data:

• All uploaded files are encrypted in transit and at rest
• Access to your data is restricted to authorized personnel only
• We use secure cloud storage with industry-standard security practices
• Assessment files are automatically deleted after a set retention period
• Regular security audits and updates to our systems

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

• Account information is retained while your account is active
• Uploaded assessment files are automatically deleted after processing and a short retention period
• Grading results may be retained for your reference and record-keeping
• We may retain certain data longer if required by law or for legitimate business purposes

6. Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• With service providers who assist us in operating our platform (under strict confidentiality agreements)
• When required by law or to respond to legal process
• To protect our rights, privacy, safety, or property
• In connection with a business transfer or merger (with notice to users)
• With your explicit consent

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Objection: Object to certain processing activities
• Withdrawal: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at marksyib@gmail.com

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and assist with marketing efforts. You can control cookies through your browser settings, though this may affect functionality.

9. Children's Privacy

Marksy is designed for use by educators and educational institutions. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of Marksy after changes become effective constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: